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Step 1

At the site of the accident, do not admit guilt or liability. Exchange all personal details and vehicle details. Note time, date and place of accident. It’s worthwhile getting photographs too.

Step 2

Contact Roy Lloyd on 01704 537 333 and provide all details gathered in Step 1 as well as the details of your insurance and our trained team of professionals will get busy.

Step 4

If your vehicle cannot be driven, we will send a recovery vehicle to collect your vehicle and take it to be assessed. We can arrange to transport you home or to a place to stay.

Step 5

We will provide a like for like replacement vehicle within 24 hours, delivered to your home or to where you are staying to get you back on the road and mobile fast.

Step 6

We will begin the damage assessment process. Our team will arrange quotes for repair if required or begin repairs to get your vehicle back to as soon as possible. If the vehicle is written off, we will make the necessary arrangements to proceed with a swift pay out.

Step 7

We will have you back on the road fast and hassle free.